Travel Alerts

Scheduled flights to and from Bali resume

Last Updated: 04/12/2017 09:04 PM

The rest of week’s scheduled services between Bali and Australia will now operate as normal, with flying conditions around Denpasar Airport expected to remain clear.

If you are on a scheduled flight, before heading to the airport please check the status of your flight from the Flight status page on Jetstar.com or via our smartphone app.

We will continue to closely monitor the Mount Agung volcano and provide regular updates if the situation changes.

CUSTOMERS IN BALI

If you have been affected by flight cancellations and you have not yet received and email or SMS from us about flights, please get in touch with us via the ‘Chat now’ button at the top of this page.

CUSTOMERS IN AUSTRALIA

Flying conditions around Bali have improved so we have resumed operating all scheduled flights from Australia to Bali.

If you were affected by flight cancellations between Saturday, 25 November and Sunday, 3 December and have not already opted for an alternative option, you can now select a new flight to Bali. You must depart Australia on or before 14 December and return on or before 28 December 2017. Please log in to Manage booking to view the list of available flights.

Temporary domestic terminal changes at Perth

Last Updated: 15/11/2017 11:44 AM

From 8am Friday, 3 November to 6pm Monday, 4 December our domestic check-in counters at Perth Airport will be temporarily moved from Terminal 3 to Terminal 4. This is due to planned construction works in the Terminal 3 check-in hall.

Customers travelling from Perth to Melbourne (on JQ977) and to Adelaide (on JQ975) will need to check-in and depart from the Terminal 4 during this period.

Domestic customers arriving at Perth will also need to collect their baggage from the Terminal 4 arrivals hall.

Terminal maps are available on the Perth Airport website.

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